No matter, I went ahead and tried them again, but still getting the failed scan error, exactly like the screenshot posted by MHand1 (I've posted my own screenshot on this reply as well). Thanks for the reply but it appears you didn't read my original post, I already did the steps you recommended multiple times and they did not work. If you are using an OEM (Original Equipment Manufacturer) device such as laptops and tablets, please contact your system manufacturer for the drivers. The component is not in Intel's database.You have a customized driver pre-installed by the computer manufacturer.
You have a component not produced by Intel®.Your component is discontinued or is not supported.There are cases where the Intel® DSA cannot detect your device and therefore cannot detect the updated drivers. The tray icon starts and automatically opens default browser. Read and agree to the license terms and conditions.Double-click "Intel® Driver & Support Assistant Installer.exe" to run the setup program.Download and install the latest IDSA version from here:.Uninstall the existing Intel® DSA tool in the system with the Uninstaller tool:.In order to try to fix this problem we can try the following: KAlde2, Thank you for posting in the Intel® Communities Support.
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